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Thermes et conditions

📁 1. Fichiers et formats requis

Pour obtenir un résultat propre et professionnel :

  • Les logos doivent être envoyés en format vectoriel :
    AI, SVG ou EPS
  • Les images pour sublimation / impression doivent être de haute résolution (300 DPI).
  • Si vous n’avez pas de logo vectoriel, je peux le vectoriser pour vous.
    👉 Des frais supplémentaires peuvent s’appliquer selon la complexité.

✏️ 2. Fonctionnement des corrections

  • Vous avez droit à 3 corrections gratuites suite au premier jet (prévisualisation du visuel).
  • Après ces 3 corrections :
    • Des frais supplémentaires pourront s’appliquer.
    • Ceux-ci seront discutés et approuvés avec vous avant toute facturation.

⏳ 3. Délais

  • Le délai de production varie selon le volume de commandes et la complexité du projet.
  • Un échéancier approximatif vous sera fourni après analyse de votre demande.

📦 4. Validation finale

  • Aucun projet n’est produit sans votre validation finale écrite.
  • Une fois approuvé, aucune modification ne pourra être faite sans frais supplémentaires.

💰 5. Paiement

  • Un acompte peut être demandé selon la nature du projet.
  • Le paiement complet est exigé avant la livraison / remise.

🔒 6. Engagement qualité

Je m’engage à livrer un produit conforme, propre et durable.

Si vous avez des questions ou des ajustements mineurs après réception, n’hésitez jamais à me contacter.


  1. The client explicitly waives its own standard terms and conditions, even if these were drawn up after these standard terms and conditions of sale. In order to be valid, any derogation must be expressly agreed to in advance in writing.
  2. Our invoices are payable within 21 working days, unless another payment timeframe is indicated on either the invoice or the order. In the event of non-payment by the due date, Atelier Lakata inc. reserves the right to request a fixed interest payment amounting to 10% of the sum remaining due. Atelier Lakata inc. will be authorized to suspend any provision of services without prior warning in the event of late payment.
  3. If a payment is still outstanding more than sixty (60) days after the due payment date, Atelier Lakata inc. reserves the right to call on the services of a debt recovery company. All legal expenses will be payable by the client.
  4. Certain countries apply withholding at source on the amount of invoices, in accordance with their internal legislation. Any withholding at source will be paid by the client to the tax authorities. Under no circumstances can Atelier Lakata inc. become involved in costs related to a country's legislation. The amount of the invoice will therefore be due to Atelier Lakata inc. in its entirety and does not include any costs relating to the legislation of the country in which the client is located.
  5. Atelier Lakata inc. undertakes to do its best to supply performant services in due time in accordance with the agreed timeframes. However, none of its obligations can be considered as being an obligation to achieve results. Atelier Lakata inc. cannot under any circumstances, be required by the client to appear as a third party in the context of any claim for damages filed against the client by an end consumer.
  6. In order for it to be admissible, Atelier Lakata inc. must be notified of any claim by means of a letter sent by recorded delivery to its registered office within 8 days of the delivery of the goods or the provision of the services.
  7. All our contractual relations will be governed exclusively by Canada law.